Hail, wind, fallen branches. CA storms do real damage to roofs. Susanville Roofing & Maintenance responds within 24 hours. We tarp exposed areas to prevent further water intrusion, then document the damage for your insurance claim with photos, measurements, and a detailed inspection report.
We work with every major insurance carrier in CA: State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, and more. Our supplement team knows Xactimate line items and fights for full replacement when your roof qualifies. If the initial estimate seems low, we document additional damage and resubmit.
Our Storm Damage Repair Process
Damage Assessment
Within 48 hours of the storm, our inspector is on your Susanville roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
File Your Claim
Don't call your insurance company cold. Let us inspect first so the claim includes complete documentation from day one. Incomplete initial filings lead to underpayment. We file it right the first time.
Meet the Adjuster
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Repair or Replace
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by Susanville Roofing & Maintenance.
What Susanville Customers Say
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose Susanville Roofing & Maintenance for Storm Damage Repair?
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in CA.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.